Q1:What kinds of molds do you make?
A1:We are mainly making injection molds.
Q2:What types of files (drawing) do you accept?
A2:With our CAD systems we can accept the following files :STP/IGS/DXF/DWG/PPT/STL/X_T/CATIA/UG files.etc
Q3:Can you provide OEM service?
A3:Yes,We can provide OEM service.
Q4:Can you customize the exclusive mold for me?
A4:Yes,Each mold is exclusive to each customer,We will never sell the mold to others without the permission of our customers. Absolutely guarantee interests of customers, and provide confidentiality commitment to all technical information of customers.
Q5:How long is the lead-time for one set plastic injection mold?
A5:It all depends on the mold's size and its structural complexity,The lead time is 30-60 days.
Q6:Is it possible without a visit in your company to know whether my mold is being built on schedule?
A6:On clients requests we are giving a detailed mold building schedule every week. We’ll send you the schedule each Fridays
Q7:Can you provide the steel certificate and heat treatment certificate?
A7:Yes,We can provide steel certificate or hardness certificate to prove
Q8:What is your terms of payments?
A8:FOB ShenZhen,50% down payment,50% end payment
Q9:How do you pack the plastic molds?
A9:We pack the plastic molds with wooden case
Q10:Do you make spare parts for your customers?
A10:Yes,We will provide spare parts for the mold if required by client